Contact information

Contact Information

Effective Date: July 22, 2026

At NAILSUPPLYEU, we are committed to providing timely and professional customer support. If you have any questions regarding your order, our products, shipping, returns, or any other matter, please don’t hesitate to contact us.

1. Business Information

Business Name

NAILSUPPLYEU

Business Address

4008 133rd St SE #119

Mill Creek, WA 98012

United States

Customer Support Email

Email: info@nailsupplyeu.com

2. Customer Support

We are happy to assist you with:

Product questions.

Order status and tracking.

Shipping inquiries.

Returns and refunds.

Damaged or incorrect orders.

General customer support.

3. Response Time

We strive to respond to all customer inquiries as quickly as possible.

Most emails are answered within 1–2 business days.

Response times may be slightly longer during weekends, holidays, or periods of high order volume.

4. Before Contacting Us

To help us assist you more efficiently, please include:

Your full name.

Your order number (if applicable).

A detailed description of your question or issue.

Photos of the product or package if your inquiry relates to damage, defects, or shipping issues.

Providing complete information allows us to resolve your request more quickly.

5. Business Hours

Customer support is available during our regular business hours.

Emails received outside business hours will be answered on the next business day.

6. Mailing Address

Please do not return products to our mailing address unless you have first received return authorization from NAILSUPPLYEU.

Unauthorized returns may be refused or delayed.

Please refer to our Return & Refund Policy for complete return instructions.

7. Contact Us